How WMS Increases Business Efficiency – An Interview with ALC’s Operations Specialist, Saba Kapanadze

Today, as 3PL logistics continues to develop, accuracy and efficiency in warehouse management are critical factors. At ALC, the main tool for achieving this goal is WMS – the Warehouse Management System. We spoke with ALC’s operations specialist, Saba Kapanadze, about how WMS transforms daily operations and what results it delivers.

The Role of WMS in ALC’s Operations

“WMS is our primary tool that manages every warehouse process – from receiving goods to inventory management and final dispatch. Its key value lies in transparency, control, and accuracy. To put it simply, without WMS, ALC would not have achieved the speed and efficiency we have today,” says Saba Kapanadze.

What Problems Does WMS Solve?

According to Saba, companies face various challenges:

• Delayed or incorrect deliveries

• Inaccurate inventory data

• Excess stock or lost products

• Low productivity in the picking process

• Inefficient use of warehouse space

“Our WMS directly solves these problems and gives businesses the ability to make operations faster, more accurate, and less costly,” he notes.

Results in Numbers

When it comes to efficiency, numbers speak louder than words. From our experience, implementing WMS not only simplified processes but also delivered specific, measurable results:

• Warehouse processes improve by 25–35%

• Order processing speeds up by 30–40%

• Errors decrease by 70–80%

• Inventory accuracy reaches 98–99%

• Risk of excess stock or lost products decreases by 20–30%

• Operational costs are reduced on average by 15–25%

“The most visible improvement is in inventory accuracy and order picking speed, where productivity increases by 35–45%,” says Saba.

Client Feedback and ROI

“We often hear from clients that delivery speed has clearly improved, complaints have decreased, and staff have become more productive. Customer satisfaction has significantly increased. From an ROI perspective, on average, clients fully recoup their investment within 12–18 months,” notes the ALC operations specialist.

Key Advantage and Future Outlook

According to Saba, the greatest advantage of WMS is real-time transparency and control:
“The client can see exactly what is happening in the warehouse. The system is cloud-based, easy to install, and accessible on any Android device. This makes daily operations much easier.”

WMS can become a strategic decision for any company. Those who implement it in time will gain a competitive advantage.